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FAQs Head_Arrow
  • How can I purchase a international calling card?

    • Now you can purchase airtel International calling card from any retailer across India. Walk up to your nearest retailer and ask for a International calling card of a denomination of your choice. The calling cards are now available on Easy charge and hence a paper coupon is not required. On completion of the transaction you will get a confirmatory SMS containing the 10 digit account number. Please do not delete this SMS.
  • From which telephone can I use the International Calling Cards from airtel?

    • The International calling cards from airtel can be used from any airtel mobile phone (both prepaid and post paid). It need not be STD/ISD enabled.
  • Can I use the International calling Card from airtel from any Non airtel mobile or Landline?

    • At present, the international calling card can only be used from airtel mobile.
  • If the call does not go through/ the called number is busy, do I need to then dial all the numbers (airtel Long Distance Services Access No. + Account No.) again?

    • Yes, these numbers to be dialled again.
  • If I buy International Calling card from airtel in one city, can I use it while Roaming?

    • Yes, you can use it while roaming within India only on airtel network.
  • How can I check the balance on my International calling card account?

    • Dial the toll free number 1802103 and enter the 10 digit Pin number. The balance on your card will be announced.
  • How can I check the validity of my calling card account

    • Dial the toll free number 1802103 and enter the 10 digit Pin number. The balance on your card will be announced. Then dial 111# . The validity will be announced.
  • I heard a radio ad. Is this the same offer?

    • The customer can now map his mobile number with the Account number/PIN on the very first call and then can continue making calls next time onwards without entering the PIN/Account number.
      Dial 1802103
      Enter the 10 digit account number
      The IVR announces the card balance
      After the balance announcement, dial 111#
      Menu has following options
           Press 1 for card balance
           Press 3 for language change
           Press 4 for dialing destination number
           Press 5 to register PIN/account
      Now press 5 to register PIN/account and follow instructions .
 
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